We hope you love your Solta piece. However, if something isn’t quite right, we’re here to help.

Returns

You may request a return within 14 days of receiving your order, in line with UK consumer regulations.

To be eligible for a return:

1. Items must be unworn, unwashed and unused
2. All original tags and packaging must be intact
3. Hygiene liners must remain in place
4. Items must not show any signs of wear, makeup, tanning products or fragrance

Due to hygiene reasons, we reserve the right to refuse returns that do not meet these conditions.

Because our pieces are intimate garments, we can’t accept returns that don’t meet these conditions.

To request a return, simply email us at [your email] with your order number and we’ll guide you through the next steps.

Refunds

Once we receive your return and confirm everything is in perfect condition, we’ll process your refund. Refunds are issued to your original payment method and may take 5 to 10 working days to appear in your account. Shipping costs are non-refundable unless the item is faulty.

If Something Isn’t Perfect

If your item arrives damaged or incorrect, please email us within 48 hours of delivery with photos attached.
We’ll make it right

Every Solta piece is carefully packed and shipped from the United Kingdom.

UK Shipping

Standard delivery: 2 to 5 working days
Express delivery: 1 to 2 working days

Shipping costs are calculated at checkout.

Once your order is on its way, you’ll receive a tracking number.

International Shipping's not available at the moment, we're working to make it possible very soon.

Our pieces are crafted in Brazil with a true Rio inspired fit.
Our pieces are naturally smaller and more minimal than standard UK sizing.
With a classic Brazilian cut, they reveal a little more at the back, celebrating natural curves.
This first drop comes in a limited size range, with more sizes to come.